Frequently asked questions.

1. What is the process for DNA testing with MobileDNAHub?

Our DNA testing process is simple, secure, and follows these steps:

  • Government-Issued ID: All individuals being tested must present a valid government-issued ID for verification.

  • Birth Certificate: A birth certificate is required for any child being tested.

  • Photo Verification: A photo of everyone being tested is taken at the time of sample collection.

  • Paperwork: You will sign paperwork confirming consent for the test and verifying your identity.

  • Sample Collection: We collect the DNA sample using a painless cheek swab or saliva collection method.

  • Sealing the Sample: Once the sample is collected, you will sign off on the sealed envelope to ensure the chain of custody. The sample is then securely sent to our partner certified lab for analysis.

2. How does the Non-Invasive Prenatal Paternity (NIPP) test work?

Our Non-Invasive Prenatal Paternity (NIPP) test allows you to establish paternity as early as 8 weeks into pregnancy with no risk to the mother or baby. Here’s how it works:

  • Blood Sample: A blood sample is collected from the mother, and a cheek swab is taken from the potential father.

  • Lab Analysis: The samples are sent to our partner certified lab, where the fetal DNA in the mother’s blood is compared to the potential father’s DNA to determine paternity.

  • Results: Results are sent directly to you with a high degree of accuracy, providing peace of mind.

3. Is the DNA test painful?

No, DNA testing is completely painless. We use a cheek swab or saliva collection method that is quick, non-invasive, and safe for all ages. For the NIPP test, a blood sample is required from the mother, which is similar to a standard blood draw.

4. What do I need to do before the test?

Before your appointment, ensure the following:

  • All individuals being tested must bring a valid government-issued ID.

  • Children being tested must have a birth certificate.

  • Avoid food, drink, or gum for 30 minutes before the sample is collected to ensure an accurate sample.

  • For NIPP testing, the mother should stay hydrated before the blood draw for a smoother process.

5. What happens after my sample is collected?

Once the sample is collected, it will be securely sealed in your presence, and you will sign off to confirm its authenticity. The sealed sample is then sent to our partner certified lab for analysis. After the lab completes the testing, the results will be sent directly to you.

6. Do you offer same-day testing?

Yes, same-day testing is available for an additional fee. Please contact us to check availability and schedule your test as soon as possible.

7. Can I choose the location for the DNA test?

Yes, we offer mobile DNA testing and can come to your home, office, or another location of your choice. Please note that additional fees apply if the location is more than 20 miles from our service area. Locations within 20 miles are included in our standard pricing.

8. Is there an additional fee for locations over 20 miles?

Yes, our pricing covers travel within 20 miles of our service area. For locations beyond this range, an additional travel fee will apply. Please contact us for more details about the specific fee based on your location.

9. Can you accommodate testing outside of regular business hours?

Yes, we understand that flexibility is important. We offer appointments outside of regular business hours upon request. Please contact us to make special arrangements.

10. How does the referral program work?

Our referral program is a great way to earn extra cash while helping others. Here’s how it works:

  • Sign Up: Register for our referral program.

  • Refer: Tell friends, family, or clients about MobileDNAHub’s trusted services.

  • Earn: For every successful referral, you’ll earn $25 once the test is completed. Sign up today to start earning!

11. How do you protect my privacy?

We take your privacy very seriously. All personal and genetic information is handled in strict compliance with state and government regulations. Your data is encrypted and stored securely, and only authorized personnel have access to it. We ensure that your information remains confidential throughout the entire testing process.

12. When will I receive my results?

Once your sample has been processed by the lab, the results will be sent directly to you through a secure, confidential method. The typical turnaround time depends on the type of test, but we will notify you as soon as the results are available. Expedited test results are available for an additional fee.

13. Do I need to be present for the entire test process?

Yes, you will need to be present for the entire testing process to provide ID verification, sign the necessary paperwork, and witness the sealing of the sample envelope for secure transport to the lab.

14. How does payment work for DNA testing?

All DNA testing services must be paid in full prior to your appointment. We offer flexible payment options through our financing partners to make the process easier. For more information on payment plans, please call us, and we’ll be happy to provide details and help you find the best option.

15. Are there additional fees for testing multiple people?

Yes, there are additional fees for testing more than the standard number of individuals. Please contact us for details on pricing based on the number of people being tested.